Purpose Built CS
Industry leaders are always coming out with advanced technology for their clients to effectively run their business. With CS evolve we provide just that.
With a unique client facing dashboard that contains daily metrics to help manage your campaigns with us. This includes everything from call center cost, to some helpful insights about dispositions or trends of negative/positive experiences we see day in and day out while taking your calls.
This not only keeps us ahead of the game but it provides the client an “At ease” feeling when they know at any time they can login and quickly see a snapshot of what is going on with their business.
CS evolve has a industry leading scripting application that is a interactive based clickable website for our agents that has custom information based on the clients offer/business. This allows agents to stay on policy but also keeps them on point with value building statements when on call, rebuttals to efficiently prevent refunds or chargebacks and so much more. Inquire with a representative for a walkthrough of our program Today!
